FAQs on all our trips and tours

No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

Please contact us to get the latest information on your desired trip.

Wear whatever is comfortable. It depends on the tour or activity you are doing.

Depending on the activity you are going to do, we always recommend taking a camera with you. In some activities, pictures will be provided by the tour and some of them might charge an extra fee for the photos.

For activities in the mountains check weather conditions. If you’re going to do any water activities always take a towel, suncream, sunglasses and a swimsuit.

You must call 48 hours ahead of your scheduled tour for a full refund. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

Equipment such as the mask, fins, neoprene, snorkel, regulator, dive gauges, buoyancy control device, and, the tank will be provided for the DSD and the Bubblemaker courses.

You can dive from as early as 8 years old. It all depends on the kid being able to handle the equipment. They will have a blast during the diving experience.

We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.